The Wellness Member Experience

At the Wellness Institute, health, movement and community come together.

We combine exercise, clinical expertise, and lifestyle-focused wellness services to support people of all ages, abilities, and health backgrounds. Our evidence-informed programs are designed to help you improve and maintain your health in meaningful, sustainable ways. Find your routine with the support of our Exercise Specialists and find connections with staff and members.

For a printable copy of your membership information, view the Membership Program Guide.

Top Medical Fitness Facility

Medical Fitness Association

Membership benefits include:

State-of-the-art strength and cardio equipment
Indoor walking and running track
Full-court gymnasium for racquet sports, basketball, and volleyball
Warm-water therapy pool
Deluxe locker rooms with a steam room and whirlpool
120+ weekly group fitness classes, including studio, yoga, spin, and aqua classes

Complimentary health and wellness assessment and personalized exercise prescription
Complimentary scheduled guest access days
Two annual complimentary guest passes
Complimentary introductory Pilates class
Discounted personal training starter package

Visiting the facility

Your visit

Please check-in with the digital bar code in the app or using a membership card. If you have any questions about your membership, please see our front desk staff. Wellness Consultants are available to answer questions in the facility. We’re open:

Monday – Thursday | 5 am – 11 pm
Friday | 5 am – 9 pm
Saturday & Sunday | 7 am – 7 pm

Bringing a guest

Members receive two complimentary guest passes per year on the anniversary of their join date. Members may also bring one friend or family member free of charge on our monthly guest days. To enjoy guest day visits, guests must be accompanied by a member at all times. Additional guests visits are available by paying the drop-in fee. Guests must be at least 16 years of age and present a valid photo ID. Due to provincial bylaws, pool access is limited to members and special programs only; drop-in guests are not permitted. More about guest visits.

Find Holiday Hours and Guest Days

Starting off the Wellness way

Your Health and Wellness Assessment and Exercise Prescription appointments

Conducted by our certified Exercise Specialists (Wellness Consultants), two, 45-minute sessions are included as part of your membership. Whether you are experienced with fitness or starting a lifestyle change, you will gain valuable information about your current health and wellness and set a baseline to track your progress against.

Appointment 1 measures includes:

Height and weight measurements
Cardiopulmonary fitness testing: looks at your cardiovascular fitness and provides guidelines safe, effective heartrate ranges for exercise
Muscular strength, endurance, balance and flexibility testing: looks at key indicators for health and longevity and how you compare for your age and gender
A body composition analysis (InBody): shows levels of visceral fat (a risk factor for several health conditions) and potential muscular imablances
Blood pressure screening: checks your safety to exercise and risk for heart disease and stroke

Appointment 2 focuses on a personalized exercise plan that may include:

Cardiovascular and resistance training
Mobility and flexibility programming
Safe exercise progression guidelines

Members can request a Health & Fitness Assessment annually and an Exercise Prescription every six months, both of which are included free with your membership. To book an appointment, please contact our front desk.

Member classes and schedules

120+ weekly Studio, Yoga, Spin, Barre and Aqua Classes Are Included with Membership

A wide range of classes for all fitness levels are available for members. Classes require pre-registration. Class availability is subject to change based on interest and class size. The warm water therapy pool is primarily used for aqua classes. Members can use the pool on a
limited basis outside of classes. Please check the schedule for classes and aqua free time.

Find the weekly class schedule here on on the app.

Stretch Classes, Gymnasium and court sports

Stretch classes are offered throughout the day to help improve flexibility, mobility, posture, and
recovery. Classes are suitable for all fitness levels, and all members are welcome to join. The gymnasium is a multi-purpose area available during all hours of operations. For stretch class times, basketball, volleyball, badminton, pickleball, and open times, including the option to book court times, please see the court schedule.

More (included) support

Equipment Orientations

New to the facility or looking for a refresher? Join these free weekly sessions just for members. Learn how to safely and effectively use our cardio and strength-training equipment with guidance from our Exercise Specialists. Find equipment orientation times.

Movement as Medicine Seminar Series

Join us for FREE members-only seminars, and learn how physical activity can boost your health, energy, and quality of life: simple steps, lasting benefits, real results. Find dates in our program guide.

Extra fitness options

Personal Training

Work one-on-one with a Certified Personal Trainer to receive personalized guidance
and programs tailored to your goals and fitness level. Find more information on fees and
trainers or get started.

Group Training

Enjoy motivating workouts led by Certified Personal Trainers in a supportive group setting.
For all fitness levels, no membership required. Learn more about Group Training.

Pilates

Find balance in our welcoming studio, equipped with eight Reformers, four Stability
Chairs and a full range of Pilates accessories to support your practice. Experience
the transformative benefits of Pilates, accessible to all experience levels, no
membership required. Learn about drop-in and multi-week Pilates sessions.

Onsite Wellness Clinic

Find a range of clinical services onsite:

Physiotherapy
Massage Therapy
Chiropractic Care
Assessment & Testing (includes DEXA, VO2Max and Resting Metabolic Rate)
Weight Loss & Risk Reduction Clinic
Nutrition Services
Mental Health Counselling Services

Flexibility when you need it

Online services and the app

We offer two convenient ways to access Online Services:

Seamless Access using the App
Members using the Wellness Institute app can enjoy a streamlined experience.
Desktop or Web Portal Access
You can access everything through a browser on this website by tapping ‘login’ in the menu bar.

Your member account is linked directly to the email address on your account. Get the app or learn more.

Important Member Safety & Privacy Policies

CELL PHONES & ELECTRONIC DEVICES: The use of electronic devices is not permitted in locker rooms. Cell phone conversations should be limited to lobby areas, and members are asked to discontinue exercise while taking calls. Earbuds must be worn when listening to audio. Photography
or video recording is prohibited within the facility without permission from Management. For safety
and courtesy, members should avoid texting or using phones while on exercise equipment.

MEMBER CONDUCT: To maintain a safe and respectful environment, the facility has a zerotolerance policy for bullying, harassment, fighting, threatening behaviour, or inappropriate conduct. Disrespectful behaviour, offensive language, inappropriate emails, or harassment on social media may result in suspension or termination of membership and facility access.

We appreciate your cooperation in keeping our equipment areas enjoyable and accessible for all. There is a 30-minute time limit on cardio machines. When using weight areas, please avoid extended loitering or phone use while seated at machines, allow others to “work in” where possible, and keep rest periods reasonable.

Please see our complete member policies and facility guidelines.