Enhanced Safety Strategy

There has never been a more important time to focus on health, and investing in your physical and mental health should never compromise your safety.

That’s why we’ve developed a comprehensive strategy to enhance the experience at the Wellness Institute to address personal and community health concerns.   

We have taken a close look at how we use and maintain our spaces and how we deliver services to make changes to protect your wellness.  

Online services are available if you are not ready to visit in person. 

We’ve proudly supported the health and wellness of our community for over 20 years, and we are here to support you when you’re ready.

Raising the Standard of Wellness

We are uniquely prepared to address the new challenges.

As a Certified Medical Fitness Facility and Lifestyle Medicine Centre, we have always invested in a high standard of safety, from our ability to respond to emergencies, to our expert guidance and medical oversight. Medical oversight, safety policies and the ability to respond to emergencies have always been part of our model.

As a department of Seven Oaks General Hospital, we have hospital-grade disinfection standards and access to a supply chain for safe, effective products. 

We have aligned our enhanced standards with guidance from: 

  • the World Health Organization,
  • the CDC,
  • Public Health Agency of Canada,
  • Medical Fitness Association,
  • Manitoba Shared Health, and
  • City of Winnipeg.

We are also prepared to quickly adjust in response to local and national guidelines, health orders, and member safety needs.   

Our new measures include a 5-point Safety Strategy that provides increased sanitation protocols, support for physical distancing, use of personal protection equipment (PPE), entrance screenings, and House Rules for Health.   

Our 5-Point Safety Strategy Focuses on:

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Taking Cleanliness
to the Next Level

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Safe Spaces

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Icon-4 Entrance Screening-150p-release


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House Rules
for Health


 Taking Cleanliness to the Next Level

We are disinfecting spaces and equipment more frequently and introducing new measures to enhance our overall cleaning and disinfection strategy. We’ve extended our strategy beyond our professional cleaning crew to make regular sanitizing and disinfection a vital part of every staff’s role.  

  • Hand sanitizing required upon entry for all staff and members. Additional sanitation stations have been located throughout the facility to promote use.
  • A state-of-the-art electrostatic sprayer is integrated into our nightly disinfection strategy, allowing thorough disinfecting of even hard-to-clean surfaces.
  • Medical-grade UV air purifiers have been added to the locker rooms to for enhanced protection.
  • Hospital-grade disinfectant wipes are available for frequent disinfecting of high touch surfaces including door handles, fixtures, railings, etc.
  • Staff have stringent disinfection standards and equipment disinfection is monitored and tracked. Specific protocols are in place for all programs and services.
  • On top of regular cleaning protocols, we’ve introduced a Take 5 wipe down for all areas. Overhead announcements will signal staff to disinfect in their area.
  • Some items are difficult to disinfect. We’ve identified and removed items that don’t meet disinfecting standards from the fitness floor and class areas.
  • Members are required to wipe the exercise equipment they touch before and after each use. 

 Maintaining Safe Spaces

Help us keep our spaces safe by maintaining 6 feet of distance from others during your exercise and activities in the facility. As a reminder, we’ve added signage throughout the facility to reinforce physical distancing.

  • To allow adequate space between members, some pieces of equipment will not be available. Equipment has been re-organized to optimize physical distancing. Lounge and Café areas will have limited seating.
  • Virtual classes with your favourite instructors will be available free to active members as an alternative to visiting in person. Reserve your space online. Find classes.
  • Kid’s Corner is closed and camps have been cancelled for this summer.
  • Specialized group programming such as Cardiac Rehab and Pulmonary Rehab continues to be available.
  • Maintain social distancing on the track. Allow adequate space when passing and before cutting back in. When possible, move over two lanes while passing. Allow at least 15 feet from the person in front of you.
  • The trackside Café is closed.
  • To reduce shared items, hairdryers have been removed from locker rooms and will not be provided. Members are welcome to bring their own.
  • Water fountains are closed. Members are encouraged to bring their own water bottles. Refill stations are provided and bottled water is available for purchase at the front desk.
  • Contactless payment is available at all service desks and receipts can be emailed to you. Members can charge items such as water bottle purchases to their accounts, provided there is a valid method of payment on file. 

 Protecting Health

Proof of Vaccination is required to attend.

  • In accordance with health orders, all members and guests will need to show either the digital or physical vaccination card with QR code to attend. Please be sure to have your proof of vaccination ready for each visit.

As part of our dedication to medical fitness, all staff have been trained in the most effective use of personal protective equipment (PPE), including masks, gowns, eye protection, and gloves.

  • Our staff will wear PPE based on their role and current guidelines. You can expect to see them in masks during your visit.
  • Clients must wear a mask for clinic visits including during physiotherapy, chiropractic, and nutrition services appointments.
  • Plexiglass screens have been installed at service desks. Masks will continue to be used as staff may move beyond the barrier to support our members.

Use of a non-medical mask will be required for all visits. You are expected to wear a mask in the facility at all times, with the following exceptions:

  • Masks can be temporarily removed while engaged in exercise.
  • Masks are not required while in the pool, whirlpools, steam rooms or showers. 
  • Please wear a mask while transitioning to and from the exempted activities or areas.
  • Masks may be removed while lying face down during massage.
  • Children age 5 and under do not require a mask.

 Entrance Screening

  • All staff and instructors must take part in a screening prior to each shift.
  • All members and guests must participate in a screening prior to entering the facility.
  • Members and guests who do not meet the current screening criteria will not be permitted in the facility. To self-screen using the online tool prior to visiting, go to https://sharedhealthmb.ca/covid19/screening-tool.
  • Entrance screenings for clinic clients are done at booking and upon arrival for your appointment.

 House Rules for Health

All Wellness Institute members and guests are expected to do their part to promote a safe environment by following these simple safety guidelines.

  • Do not visit if you are sick. You won’t be charged a cancellation fee for appointments or classes that you miss due to illness.
  • Wear a non-medical mask on your visit.
  • Wipe down equipment before and after use. When using lockers, wipe down locks/keys before and after use.
  • All members and guests must participate in a screening prior to entering the facility.
  • Sanitize your hands before entering the facility. Wash and sanitize your hands regularly throughout your visit.
  • Respect and practice Social Distancing within the facility. Keep 6 feet of space between you and others.
  • Refrain from high fives, handshakes and other personal contact.
  • Cough or sneeze into your sleeve.
  • Be patient and respectful; this is a new and challenging environment for everyone.